Introduction
This section intends to support the development of plans and specifications by providing the following information:
- Actors: who need to be considered in the development of the system.
- Architecture and Data flows: showing how administrators and users interact and use the system, to help identify and develop the needs and specifications of the system.
- Standards: that are important and how these are used in the context of this use case.
- Possible future developments: in practices and technology that may provide opportunities in the future.
Actors
The key is the interaction between the service and the actors (any user or system that interacts with the service). The following actors need to be considered in the service design:
- Data Manager / Administrator within Authorities – The data manager is responsible for the management of data collection, transfer, fusion, storage, publication, and disposal. They need access to software to generate data, as well as creating digital and data capabilities within their organisations by upskilling their existing staff or recruiting additional, new staff. Legal roles such as Data Controller need to be fulfilled for example if Personal Data is collected (e.g. vehicle registration marks)
- Transport User – These are members of the public or businesses that need transport data to support their interaction with the transport network. Transport users include the emergency services to help their vehicles navigate through the network.
- Data User within local, regional, and central government, as well as sub-national transport bodies – The bodies and Authorities responsible for transport management or local politicians influencing transport policies.
- Transport Operators – Public Transport Operators host and publish their data, although, for busses this will be increasingly part of the Bus Open Data Service. Includes taxi operators and mobility on-demand providers; Non-public transport operators (such as freight and fleet) and other commercial road users.
- Data collection service providers – This includes third party systems who may also own the data they provide (e.g., WAZE, O2, INRIX, Google, TOMTOM, HERE, Citymapper), as well as new service solutions from start-ups providing specific or unique data sets.
The journey of the user through the system is key to and the focus of the description of this Use Case rather than the processes that a Local Authority would follow to develop a transport data management system.
Architecture and Data Flows
The transport journey is considered as one journey on a single vehicle – not a trip from A to B which may include more than one mode of transport. Journey planning itself may give multiple journeys and options.
The data flows are illustrated in Figure 2 – Idealised Journey for Surface Transport User and Figure 4 – Idealised Transport Data Management Service Architecture from Data Manager’s perspective.
The data requirements and data flows are tabulated in Figure 3 – Data Requirements for Idealised Journey for Surface Transport User and Figure 5 – Data Requirements for Idealised Data Manager/Administrator Activities.
Figure 2– Idealised Journey for Surface Transport User

Interfaces
Interfaces between systems and services will depend on the specific design and the boundaries with other systems and services.
The general principle is that interfaces should be specified to use standards and protocols wherever they are available to support integration.
Making the most of data that is available and making the most of your data
Authorities have access to several existing DfT centralised data services for:
- Streetworks and permits for roadworks at Streetmanager which must be used by to:
apply for street and road work permits
- – assess permits
- – notify live works
- – record inspections
- – add reinstatements (after work has been completed)
- – https://www.gov.uk/guidance/plan-and-manage-roadworks . The website enables Authorities to publish and access timetables of streetworks and disruptions with neighbouring Authorities.
- – Commercial services such as one.network provide a validation and publication service of the data to sat nav companies further adding value.
- Bus location, tariff and bus stop location data is all now centralised in the Bus Open Data Service (BODS) with free to access live bus location data and free tolls for data analysis. https://www.gov.uk/government/collections/bus-open-data-service has more guidance. Note that the data is not yet being used for managing bus priority but it is being considered.
- – DfT has published guidance on how to share Authority Transport Data: (insert URL )
- The emerging “Find Transport Data” service (previously called the National Access Point) will be a catalogue where Authorities and other providers publish a register of their data and how to access it.
Sat Nav companies provide websites for Authorities to correct map errors: https://support.google.com/maps/answer/10271004, https://help.tomtom.com/hc/en-us/articles/360013960619-About-MapShare-reporter, /www.ordnancesurvey.co.uk/business-government/public-sector-geospatial-agreement/error-reporting-improvements
Other work is underway on centralised services for Parking (The National Parking Platform) and for Digital Traffic Orders.
Standards
The European Commission aims to standardise ITS data for the optimal use of road, traffic and travel data. Including defining mechanisms for the exchange and shared use of data between the stakeholders (relevant public Authorities and service providers). More specifically, standards are required which define information and data structures and dictionaries in the field of road, traffic and travel. For example: road traffic event information, operator-initiated actions, road traffic measurements and travel time data. The exchange standards include both centre-to-centre (C2C) and centre-to-roadside communication.
It is important to note that road traffic data is not limited to the systems provided by Authorities and service providers, but is part of many information chains along the user’s journey. There is on-going cooperation of international working groups to align their standards on the development of data exchange for Public Transport, Traffic and Traveller information, and integrated transport information, management and control. There is currently no work in the area of centre-to-roadside communications. However, the following standards are relevant for Data Management Services that are either published or in development.
- Standards for Traffic Management Data Exchange (DATEX II). DATEX II is a long-standing European initiative defining the European Standards for the terminology, encoding and exchange of several forms of traffic management data. The DATEX II website provides guidance, downloadable data models and schema, and toolset support.
- Transport Protocol Experts Group (TPEG) is a format for telematics data. TPEG provides a standardized method for the delivery of traffic and travel information that is language-independent and compact. It uses a variety of ways to reference locations, while the main use is for cars, TPEG is extensible and can be used by many types of applications. TPEG is coordinated and controlled by the Travelers Information Services Association. (TISA website). The standard contains information on traffic events, traffic flow, fuel, parking, and weather.
The ISO/TS 21219 series provides the generation 2 (TPEG2) protocol suite for traffic and travel information.
- The National Transportation Communications for Intelligent Transportation System Protocol (NTCIP). The NTCIP is an industry-wide, standard data communication protocol designed to ensure that the electronic traffic control systems and messaging systems produced by computers and different suppliers are interoperable.
Possible Future Developments
Ongoing developments to technology will change the way that users receive and access information and extend the data sources available to Authorities for monitoring and analysing their network.
The transport data management service is the foundation of and enabler for other smart street services. Future development will be driven by domain and mode specific developments, such as new centralised services which will influence an Authority’s approach to access and use data across the transport network. As more data sources become available and more service providers use the data, and the value the data management service brings will increase.
Existing sensors such as loops will continue to deliver much real-time data. While conventional ITS systems include authority controlled sub-systems (roadside equipment, traffic control centres), a central focus of current development is gathering information from road vehicles, both sensor-derived, real-time data from vehicles themselves and data available from smartphones and other personal devices travellers carry with them.
Many commercial companies and vehicle makers already offer services including feeds of connected vehicle data ranging from journey times to pothole reporting and parking availability.
Mobile location data is generated, collected, and utilised by organisations like Google to enhance their services (e.g., mapping and navigation, search, etc.).
Lower resolution mobile information can be collected based on cell phone tower connections, and from Wi-Fi network and Bluetooth connections – a process known as “sniffing”. This is used in locations such as Newcastle thorough the city’s Wi-Fi network and in commercial data feeds from mobile operators and data companies.
When considering the use of data sources, Authorities should consider:
- Using centralised services such as BODS wherever possible as they are well supported and often free.
- Making use of existing platforms for new deployments in different areas:
- – Rather than rolling out a dedicated platform for each use case, Authorities should build off existing networks to support multiple applications and enable data re-use.
- Adopting standards to give more freedom in choosing the appropriate vendors according to their needs
- – For example: several services such as BODS reference NeTex1 (CEN/TS 16614-3:2015) are available for fares data.
- – Ensuring data is exchanged and published to standards wherever possible to maximise the potential for consumption of the published data.
- – Promoting access to ‘open’ data in standard formats. This allows synergies and integration of the data in other services.
- – Providing opportunities for developers to trial new service to continue to learn and develop their capability to engage is this arena.
- Developing and making available high-quality data that makes it easy for service providers to find and use, so making it available to the public
- – Focusing on service quality and service levels so data feeds can be relied upon and can be dependable.
- – Using the “Find Transport Data” service when it becomes available.
- Developing a cloud-first strategy for data storage
- – Cloud technology tends to be more flexible and scaleable.
- – Reduces the costs of maintenance and security of using owned servers. infrastructure